alus4d Privacy Policy

alus4d ("we", "us", "our") operates the online betting and gaming platform accessible at https://alus4d.cam (the "Platform"). We are committed to protecting the privacy and personal data of every individual who uses our Platform, and we take our data protection responsibilities seriously.

This Privacy Policy sets out the basis on which alus4d collects, uses, stores, and discloses personal data obtained through the Platform, whether you are a registered player, a visitor browsing the site, or a prospective customer. It covers all services available on alus4d — including sports betting on competitions such as BRI Liga 1, EPL, Champions League, and Piala AFF; live casino products; slots; and traditional togel (Indonesia's numbers lottery) markets.

We are committed to handling personal data in a manner that is transparent, fair, and consistent with internationally recognised data protection principles. Players based in Indonesia and the surrounding region can trust that alus4d applies robust technical and organisational measures to safeguard their information at every stage of the data lifecycle.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

alus4d collects Personal Data through several channels. The categories of data we collect are as follows:

3.1 Registration Data

When you create an account on the Platform, we collect your full legal name, date of birth, gender, Indonesian national identity card number (KTP) or passport number, residential address, email address, and Indonesian mobile phone number. This information is required to create and manage your account and to verify that you meet our minimum age requirement of 21 years.

3.2 KYC Verification Data

To comply with our anti-money laundering (AML) and fraud prevention obligations, we collect copies of government-issued identity documents (KTP, passport, or SIM), proof of address, and documentation confirming ownership of the payment method used for deposits (e.g., bank account statements from BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, or Bank Permata; or e-wallet screenshots from OVO, DANA, GoPay, ShopeePay, or LinkAja). In high-value cases, we may request source-of-funds documentation.

3.3 Financial Transaction Data

We collect records of all deposits, withdrawals, wagers, bonuses, and account balance changes. This includes the amounts transacted, the payment method used, timestamps, and transaction reference numbers. Financial transaction data is retained for a minimum of 5 years to meet AML record-keeping obligations.

3.4 Betting and Gaming Activity Data

We record all bets placed on the Platform — including sports betting markets (BRI Liga 1, EPL, La Liga, Bundesliga, Champions League, AFF Cup, and other competitions), live casino sessions, slot game activity, and togel number selections. This data is used for account management, dispute resolution, responsible gaming monitoring, and product improvement.

3.5 Technical and Device Data

When you access the Platform, we automatically collect your IP address, device type and model, operating system, browser type and version, screen resolution, referring URL, pages visited, time spent on each page, and click-path data. This information is collected via server logs and cookies and is used for security, fraud detection, and platform performance optimisation.

3.6 Communications Data

We retain records of all communications between you and our customer support team, including live chat transcripts, email correspondence, and any documents submitted via support channels. These records are used to resolve disputes, monitor service quality, and maintain a historical record of your interactions with alus4d.

3.7 Responsible Gaming Data

Where you elect to use our responsible gaming tools — including deposit limits, loss limits, session time limits, reality checks, or self-exclusion — we record those preferences and enforce them across all sessions. This data is processed in your interest and is shared with relevant internal teams to ensure the limits are respected.

alus4d processes your Personal Data for the following clearly defined purposes:

alus4d processes your Personal Data on one or more of the following legal bases, depending on the specific purpose:

• Contractual Necessity: Processing is necessary to perform the contract between you and alus4d — specifically, to operate your betting account, process transactions, and provide the services you have registered for.
• Legal Obligation: Processing is required to comply with applicable legal obligations, including AML record-keeping requirements and the obligation to verify player age and identity.
• Legitimate Interests: Processing is necessary for our legitimate business interests — including fraud prevention, platform security, and responsible gaming monitoring — provided those interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent (for example, to send promotional communications), you may withdraw that consent at any time by contacting our support team or updating your communication preferences within your account settings. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

alus4d does not sell your Personal Data. We share Personal Data only in the following limited and controlled circumstances:

6.1 Service Providers

We share Personal Data with carefully selected third-party service providers who assist in the operation of the Platform. These include payment processors facilitating transactions via Indonesian banks and e-wallets; KYC and identity verification providers; fraud detection and AML screening vendors; cloud hosting and infrastructure providers; customer support platform operators; and analytics and performance monitoring tools. All service providers operate under binding data processing agreements that restrict their use of your data to the specific purposes for which it was shared.

6.2 Game Providers

Where you play games supplied by third-party studios — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Pocket Games Soft — limited session and wagering data may be shared with those providers to facilitate game delivery, resolve disputes, and comply with their licensing conditions. These providers do not receive your full profile or financial details.

6.3 Legal and Regulatory Authorities

We may disclose Personal Data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, by a valid legal order, or where disclosure is necessary to protect the rights, property, or safety of alus4d, its players, or the public.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of alus4d's assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via a prominent notice on the Platform, and the acquiring entity will be bound by terms no less protective than those in this Privacy Policy.

alus4d uses cookies and similar technologies — including local storage, session tokens, and pixel tags — to support the Platform's technical operation and to understand how players interact with our services.

7.1 Types of Cookies We Use

7.2 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from logging in or placing bets. Instructions for managing cookies in all major browsers are available in each browser's help documentation.

alus4d implements a comprehensive suite of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive data — including identity documents, financial records, and passwords — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to Personal Data within alus4d is restricted to authorised personnel on a strict need-to-know basis. All staff with access to Personal Data are subject to confidentiality obligations.
• Multi-Factor Authentication: Critical internal systems require multi-factor authentication for employee access, reducing the risk of credential-based intrusions.
• Regular Security Audits: Our infrastructure is subject to regular penetration testing, vulnerability scanning, and third-party security audits.
• 24/7 Monitoring: Our security operations team monitors Platform systems around the clock for anomalous activity, intrusion attempts, and data integrity issues.

alus4d retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and contractual obligations. Our standard retention periods are as follows:

Once a retention period expires and there is no overriding legal basis for continued retention, Personal Data is securely deleted or anonymised in accordance with our internal data disposal procedures.

As a player on the alus4d Platform, you hold the following rights in respect of your Personal Data. These rights may be subject to certain limitations where overriding legal obligations apply:

Exercising Your Rights

To exercise any of the above rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". Please include your registered account username, the specific right you wish to exercise, and sufficient information for us to verify your identity before processing the request.

We will acknowledge all data rights requests within 5 business days and aim to fulfil them within 30 calendar days. Where the request is complex or involves a large volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it.

The alus4d Platform is strictly intended for adults aged 21 and over. We do not knowingly collect Personal Data from any person under the age of 21. If we become aware that Personal Data has been submitted by a person under 21, we will immediately close the associated account, void any balance, and delete or securely destroy all associated Personal Data.

If you are a parent or guardian and believe that a minor in your care has registered an account or provided Personal Data to alus4d, please contact us immediately at [email protected] with the subject line "Minor Account Report". We will investigate and take prompt action to resolve the matter.

alus4d operates as an international platform, and as a result, your Personal Data may be transferred to and processed in countries outside Indonesia. This may include the jurisdiction in which alus4d is incorporated, as well as the countries where our cloud hosting infrastructure and third-party service providers are based.

Where Personal Data is transferred outside Indonesia, alus4d takes steps to ensure that the receiving country or organisation provides an adequate level of data protection. These steps may include:

• Entering into standard contractual clauses or data processing agreements that impose obligations equivalent to those under applicable data protection law.
• Ensuring that receiving parties are certified under internationally recognised security or privacy frameworks.
• Conducting transfer impact assessments where required by applicable law.

If you have questions about the specific safeguards applied to international data transfers involving your Personal Data, please contact us at [email protected].

The alus4d Platform may contain references to third-party services, payment gateways, and game providers. Where you navigate away from the alus4d Platform to any third-party website or service, this Privacy Policy no longer applies. alus4d is not responsible for the privacy practices of any third-party website or service and encourages you to read the privacy policies of any third-party sites you visit.

Payment processing interactions with Indonesian bank portals (BCA, BRI, BNI, Mandiri) or e-wallet applications (OVO, DANA, GoPay, ShopeePay, LinkAja) are governed by those institutions' own privacy policies and terms of service. alus4d does not receive or store your banking credentials; payment transactions are facilitated via secure payment gateway intermediaries.

alus4d reserves the right to update or amend this Privacy Poli cy at any time to reflect changes in our data practices, applicable law, or Platform services. When material changes are made, we will notify registered players via a prominent notice on the Platform and, where appropriate, by email to the address registered on your account.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how alus4d protects your Personal Data. Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Privacy Policy.

Where a proposed amendment materially and adversely affects your rights, we will provide at least 14 days' notice before the change takes effect, giving you the opportunity to close your account if you do not wish to continue under the revised terms.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way alus4d processes your Personal Data, please contact our Data Protection team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

Data Protection Contact